'I'm heartbroken... he was a wonderful boy': Mother of toddler who fell to his death from 'faulty' ninth-floor window reveals she had repeatedly warned of dangers of 'broken locks'

• Duygu Agac's son Ali fell onto large canopy covering building's front entrance 
• She had previously complained to local council about 'faulty and broken locks' 
• Workers were due to carry out repairs this morning in Tottenham, North London
• Neighbours tell how she screamed hysterically after realising her son had fallen

The mother of an 18-month-old boy who fell 100ft to his death from the ninth floor of a tower block after crawling through an allegedly 'faulty' window today paid tribute to her 'wonderful' son.

Duygu Agac has demanded a full investigation into how her son Ali plunged onto a large canopy covering the front entrance of the building in Tottenham, North London.

She said she had previously made repeated complaints to her local council about 'faulty and broken locks' on the windows of her flat in the 20-storey block - and workers had been due to carry out repairs this morning.

Ms Agac told the London Evening Standard: 'I had reported the window. The council came as an emergency but they thought there was a problem with the window frame but it wasn't, it was the handle that locks.

'They were due to come and fix it this week. When they came, they closed the window but the handle didn't lock. We want a full investigation.'

Speaking about her son, she added: 'He was a wonderful boy... I am heartbroken.' 

Ali Agac, aged 18 months, fell to his death from the ninth floor of a tower block after crawling through an allegedly 'faulty' window

The toddler died after falling from the ninth floor of Stellar House in Tottenham, North London

One neighbour told how the 'brilliant mother' had repeatedly complained to Haringey Council, while another told of her screaming hysterically after realising her son had fallen from the building.

The tragic accident happened just before 10am on Thursday morning at the Stellar House block, just a few hundred yards from the newly re-built Tottenham Hotspur Stadium.

Emergency services, including an air ambulance, were called to the scene before the child was rushed to hospital where he was pronounced dead shortly after 11.30am. 

Ms Agac and her partner Gokhan are also understood to have a five-year-old daughter and had been living in the block for the past four years.

Neighbour Meral Dervish, 51, told how the child's mother had called her in tears yesterday as she explained: 'The little boy had managed to open a window and then fell out. The window was faulty.

'For nearly two months his mother had been calling the council just to come to fix it. The handle was not secure. They said they were coming to fix it but never did and then this has happened.

The boy fell onto a canopy below the back to the tower block building on Thursday morning

'His mother was crying, she was shocked yesterday. She was complaining about this. He was a very nice boy. The mum was looking after her kids brilliantly - she was caring for her children.

Danny Hunt, 31, who lives in a flat on the same floor as the couple added: 'I heard her screaming hysterically at around 10am and went to a neighbouring flat to see what had happened.

'I looked out of the window and the little boy was just lying lifeless on the canopy - which is made from concrete and hard materials - and I couldn't believe he would survive that fall.'

Mr Hunt said he had lived in the block for a year and had also complained to the local council about faults as he added: 'You complain and they do absolutely nothing. Then a tragedy like this happens - it's awful.'

Dona Sahan, a carer who works in the block, said: 'He was a lovely boy - a nice, nice boy. It is an awful thing to have happened - I feel so sorry for the parents.'

Shortly after the child fell another neighbour saw a man he believed to be Ali's grandfather crying at the scene.

A Metropolitan Police spokesman said: ' Police Officers, the London Ambulance Service, London's Air Ambulance and the London Fire Brigade attended and found the baby boy in a critical condition.

'The child - believed to be aged 18 months - was taken to a North London hospital where he was pronounced dead at 11.39am.

'Formal identification and a post-mortem examination will take place in due course.'  

Haringey Council would not comment directly about claims that residents in the flat from which the toddler fell had complained about problems with the windows.

However, Zina Etheridge, the council's chief executive, said in a statement: 'Our deepest sympathies are with the family at this time. 

'We can confirm that the block is managed by Homes for Haringey, who are carrying out a full investigation into the circumstances.

'The police are currently investigating and it would be inappropriate for us to comment further, or speculate, until more is known about this very sad incident.'

A spokesman for the Haringey Liberal Democrats group said: 'We are saddened and horrified by this incident and, whilst we cannot imagine what they must be going through, our thoughts are with the family.

'Any investigation by the council must address the indications that a fault report was not acted on.

'In the meantime the council need to take urgent action to reassure the residents at Stellar Court and the wider community in the council's housing that their homes are safe.

'We have asked for an immediate inspection of all windows in Stellar Court and a review of urgent repairs in all Haringey council's residential properties.'